Shipping policy
Processing time
All our items are handmade, made to order.
We are doing our best to make orders and ship them as soon as possible. But, please, understand we are a family run business and when we have a lot of orders, it may take some more time to make your order.
Usually we make orders in 2 - 5 business days.
We do accept custom orders.
In this case, processing time can be up to four weeks.
Delivery cost
FREE SHIPPING to:
Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, Germany, Greece, Hungary, Iceland, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Luxembourg, Malta, Moldova, Netherlands, Norway, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, Taiwan, Turkey, Ukraine, Canada, France, United Kingdom, United States
Due to increased shipping costs to some countries, we are no longer able to offer free shipping worldwide.
Customers from these countries will see shipping cost at the checkout:
Australia, New Zealand, Puerto Rico
If you cannot see your country at the checkout, please contact us via chat box directly or send us an e-mail: info@asaswood.com
Estimated delivery time is: 7 - 19 business days
All packages are shipped with tracking numbers.
*These shipping times do not include time in customs and handling of local mail. We always ship promptly. Delays may occur due to issue with these authorities, adverse weather conditions or other circumstances that are beyond our control. So, these shipping times may be extended up to 6 - 8 weeks as a result. Please, take this into account.
Customs fees
Buyers are responsible for any custom fees that may apply.
Contact us:
Directly via live chat box on this site.
E-mail:
info@asaswood.com
Lithuania, Europe