Shipping Policy

Processing Time

Thank you for placing your order! We'll get to work on it right away. 

All of our products are handmade and made to order.

We'll register your parcel with the Post Office and send you a tracking number within 24 hours of your order. This way, you can track your parcel and see where it is!

We will ship your order out to you as soon as possible. As a family-run business, we make every effort to fulfill your orders as quickly as possible. However, when we have a high volume of orders, it may take a little longer. Thank you for your understanding. 

Orders are usually ready in just 4-7 business days.

We do accept custom orders.
In this case, the processing time will be up to four weeks.

Delivery cost

FREE SHIPPING to: 
Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, Germany, Greece, Hungary, Iceland, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Luxembourg, Malta, Moldova, Netherlands, Norway, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, Taiwan, Turkey, Ukraine, Canada, France, United Kingdom, United States

Due to increased shipping costs to some countries, we are no longer able to offer free shipping worldwide.
Customers from these countries will see shipping costs at the checkout:
Australia, New Zealand, Puerto Rico

If you do not see your country at checkout, please contact us directly via chat box or send us an email: info@asaswood.com

Delivery time 

Estimated delivery time is: 7 - 19 business days
All packages are shipped with tracking numbers.

You can check the tracking information for your order here: Track My Order

*These shipping times do not include time in customs and handling of local mail. We always ship promptly. Delays may occur due to issue with these authorities, adverse weather conditions or other circumstances that are beyond our control. So, these shipping times may be extended up to 6 - 8 weeks as a result. Please, take this into account. 

Customs fees

Buyers are responsible for paying any customs fees that may apply.

Information for buyers from the United Kingdom can be found here:
Tax and customs for goods sent from abroad

Contact us:

Directly via the live chat box on this website.

Email:
info@asaswood.com

Lithuania, Europe, EU
Phone: +370 609 80055